Every missed call is a job for the shop down the street.
A virtual receptionist for HVAC shops that picks up when your team can’t and books the job.
A furnace quits at 11 p.m. The homeowner calls three shops. The first one to pick up gets the job.
And it’s not just nights. Monday morning, both lines lit — call number three rings out.
of calls to HVAC companies reach a live person.
Source: Invoca, Home Services Benchmarks, 2026 ↗You already paid to make that phone ring. If nobody picks up, that call goes to the next shop.
a year going to the shop down the street.
Counts only one missed call in three as a lost job.
Every call answered, in your shop’s name.
A receptionist that never takes lunch and never forgets your windows. Answers on your own number, in your shop’s name. Trained on your hours and your rules. Talks like a person.
- 01Answers after close, on a busy line, or when everyone’s out on jobs.
- 02Books the job into your arrival windows, never past the cap.
- 03Reads the name, number and address back before hanging up.
- 04Sends every booking to your dispatcher in seconds.
- Caller
- Phone
- Address
- Window
Every call ends as a job ticket.
No voicemail to decode at 7 a.m. When the call ends, your dispatcher gets one clear note: who called, where, what’s wrong, and what was promised.
- 01Name, number and address, read back to the caller.
- 02Sorted for you: a booking, an urgent job, or a call-back.
- 03Urgent calls go straight to your on-call tech.
- 04Arrives on WhatsApp, Telegram or email, whichever your dispatcher watches.
Monday, 7 a.m. Here’s what it caught.
Every Monday you get a short email: calls answered, jobs booked, and a link to every call. This is a simplified sample.
- Booked · Tue 8–11 AMNo heat · furnace bangingMon 6:14 PM
- Dispatcher call-backWants a person · 8 AMMon 8:40 PM
- Urgent → on-call techNo heat · newborn at homeTue 11:47 PM
- Gas safety scriptTold to leave, call 911Thu 2:13 AM
- Booked · Fri 11 AM–2 PMThermostat blankThu 7:05 PM
- Booked · Sat 8–11 AMPilot light keeps going outFri 9:22 PM
How it works.
No onboarding decks, no new software for your office. You hear it answer as your shop before you decide anything.
Fifteen minutes
We run your numbers: how many calls slip through and what they’re worth. You hear it answer, live.
Your test line
A number that answers as your shop. Call it like a customer. Try to trip it up.
It runs
Live in about a week. You forward your line with a code, and the same code switches it off.
I’m Zach. I set up every receptionist myself and keep an eye on it for as long as it answers your phone.
We’re taking a few founding HVAC shops this season. Founding shops get a lower setup in exchange for an honest review.
Straight answers.
Have one we haven’t covered? Ask on the call; we’d rather talk it through than handwave it into a bullet.
A message service hands you a list of call-backs. This books the job into your windows, reads it back to the caller, and sends it to your dispatcher in seconds.
It doesn’t. It only picks up what your team can’t: after close, a busy line, everyone out on jobs. Daytime calls stay with your people.
It’s AI, and it says so if a caller asks. It talks at normal speed, in your shop’s name. Call the demo line at +1 (470) 625-1183 and judge for yourself.
Not directly. Every booking reaches your dispatcher in seconds, and they put it on the board like any other call. If your software already has a receptionist that does the job, keep it.
Gas smell: it tells the caller to leave the house, then call 911 and the gas company from outside. Smoke or sparks: the same safety steps, then an alert to your on-call tech. No heat with a baby or an elderly person at home: flagged urgent on every hand-off.
In about a week, and yes. You forward your line after close with a code from your carrier, and the same code switches it off.
Fill out a short questionnaire and dial one code on your phone. That’s it. We build, test and tune the rest.
No list price. It depends on how many calls you miss and which hours you want covered. You get the exact figure on the 15-minute call, in writing. If you’re not happy within 30 days of going live, the whole setup fee comes back.
Fifteen minutes. No deck. No pressure.
Calendar not loading? Open it in a new tab.
Open my calendar- A straight answer on whether this fits your shop.
- A live call to the demo line, the way your customers would.
- A test line that answers as your shop, if you want one.
- Zero pitch deck. We share screen, not slides.
Write to zach@airysolutions.com. Zach replies within one business day, usually the same afternoon. Or ask for a test line that answers as your shop.
Or call Zach: +1 (610) 200-2093